Skip to main content
Skip table of contents

Campaigns list

The list of all campaigns with some of their general information is available in the Campaigns tab. Grouping the campaigns with folders is also possible. Here is where your tags will be shown too.

Use EpisXperience Campaigns module to create, manage and organise campaigns.

Accessing the Campaigns module

  • Navigate to the “Campaigns” tab in the top navigation bar.

  • This section displays all your campaigns in a structured table format.

image-20250804-141336.png

Understanding the Campaign List View

Each row in the table represents a campaign with the following columns:

Column

Description

Name

Title or identifier of the campaign.

Next Execution

Scheduled date/time for the next run.

Last Execution

Date/time of the most recent execution.

Priority

Urgency level (e.g., Low in green, Urgent in red).

Created by

Name of the user who created the campaign.

Created on

Date the campaign was created.

State

Current status (e.g., Completed in blue, Cancelled in red).

Type

Icon representing the campaign type or category.

Sorting & Search

Sort: Click on any column header (e.g., Name, Priority) to sort campaigns.

Search: Use the search bar in the top-right to filter campaigns by keyword or campaign id.

Search works across all folders and returns a flat list of campaigns that match the search criteria.

Filtering

Use the Campaigns Filter to narrow down the list of campaigns based on specific criteria. This helps you quickly locate campaigns by status, type, mode, and more.

Filter menue can beaccessed by clicking on the Filer button in the top-right corner.

image-20250804-142842.png

Available Filtering Options

Flatten folders: Displays all campaigns in a single list, ignoring folder hierarchy.

Status: Filter campaigns by their current state:

  • In preparation

  • Active

  • Canceled

  • Completed

  • Paused

Mode: Choose the operational mode of campaigns

  • Live mode

  • Test mode

Campaign Type: Select the type of campaign:

  • One-time

  • Repeated

  • Continuous

Show: Include additional campaign display options

  • Test: Show test campaigns.

  • Archived: Show archived campaigns.

Applying Filters

  • Click “Apply filter” to activate your selected filters.

  • Click “Clear filter” to reset all selections.

  • Click “Close filter” to exit the filter panel without applying changes.

  • Clicking on the campaign name opens the clicked campaign

  • For a more detailed explanation of the statuses related to the Priority column, kindly refer to the information provided in the following link Campaign settings

  • For a more detailed explanation of the statuses related to the State column, kindly refer to the information provided in the following link States

  • For a more detailed explanation of the statuses related to the Type column, kindly refer to the information provided in the following link Scheduler

  • Clicking on the triple dot icon button, it opens a menu presenting you with various options to choose from.

Campaign Options Menu

Actions

  • Campaign Duplicate: duplicates your campaign

  • Archive: archives the campaign

Actions Menu

Target Segment Group

  • Export Control Group: exports your chosen control group for the selected campaign

Target Segment Group Menu

Email

  • Email Sent: Exports an .csv file containing all emails that have been successfully sent

  • Email Delivered: Exports an .csv file containing details of all emails that have been successfully delivered

  • Email Bounced: Exports an .csv file listing all emails that were not delivered due to being bounced back by the recipient's email server

  • Email Rejected: Exports an .csv file with information about emails that were rejected by the recipient's email server

  • Email Complained: Exports an .csv file containing data on emails that were registered as complained by the recipients

  • Email Failed: Exports an .csv file listing all emails that failed to be delivered for various reasons

  • Email Opened: Exports an .csv file providing details of all emails that have been opened by the recipients

  • Email Clicks: Exports an .csv file containing information about emails where recipient clicks were registered on specific links within the email

  • Email Queued: Exports an .csv file listing all emails currently in the queue, awaiting delivery

Email Menu

SMS

  • SMS Sent: Exports an .csv file containing all SMS messages that have been successfully sent

  • SMS Delivered: Exports an .csv file containing all SMS messages that have been successfully delivered

  • SMS Undelivered: Exports an .csv file all SMS messages that were not successfully delivered to their intended recipients

  • SMS Failed: Exports an .csv file listing all SMS messages that failed to be delivered for various reasons

  • SMS Queued: Exports an .csv file listing all SMS messages currently in the queue, awaiting delivery

SMS Menu

Push

  • Push Delivered: Exports an .csv file containing details of all push notifications that have been successfully delivered to their intended recipients

  • Push Undelivered: Exports an .csv file listing all push notifications that were not successfully delivered to their intended recipients, encountering delivery issues or failures

  • Push Opened: Exports an .csv file providing information about push notifications that were opened by the recipients

  • Push Queued: Exports an .csv file listing all push notifications that are currently in the queue, awaiting delivery to the recipients

Push Notification Menu

Viber

  • Viber Sent: Exports an .csv file containing details of all Viber messages that have been successfully sent

  • Viber Delivered: Exports an .csv file listing all Viber messages that have been successfully delivered to their intended recipients

  • Viber Rejected: Exports an .csv file with information about Viber messages that were rejected by the recipient's device or network

  • Viber Queued: Exports an .csv file listing all Viber messages that are currently in the queue, awaiting delivery to the recipients

Viber Menu

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.